w995

[Anonymous]

Hello my name is Alan and I'm new to this forum hoping someone will be able to help me.

I have a handmedown phone from my wife (w995) and I seem to have a problem with it. When receiving a call I can only take the call via bluetooth in my van rather than directly through the handset.There is a headset icon showing at the top of the screen I'm wondering if bthis has anything to do with the problem.The thing is that as hard as I have tried to get rid of this icon I have had no success any advice as to how to do this would be much appreciated.

Thanks Alan

[MI5]

Turn off your bluetooth headset then reboot the phone. Quite a few of the old SE handsets used to "stick" after a BT connection. If you don't reboot the phone it would still route the call through the BT device even though it wasn't connected anymore. It's just a bug that's unlikely to get fixed now.

[Anonymous]

Hello thanks for your reply I have tried this but I still have the problem, many thanks for your suggestion.

[MI5]

Only other thing I can suggest is that you delete the BT connection to your van from your phone or factory reset the phone. A reboot always used to clear it for me when I had the issue......

[macblank]

yer tis..............

1 Select Menu > Settings > Connectivity >
Bluetooth > Handsfree > Incoming call.
2 Select an option. In phone transfers
sound to the phone. In handsfree
transfers sound to the handsfree.