This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

unlocking

Go to solution
Anonymous
Not applicable

on ‎10-08-2017 09:45

on ‎10-08-2017 09:45

hi i read online that o2 phones on pay monthly can be unlocked free on request yesterday ihad a reply to say my samsung phone could not be unlocked.anybody know why.

Message 1 of 5
3,033 Views
0 Kudos
1 ACCEPTED SOLUTION

Accepted Solutions

Go to solution
Cleoriff
Level 94: Supreme
  • 128704 Posts
  • 836 Topics
  • 7600 Solutions
Registered:

on ‎10-08-2017 09:57

on ‎10-08-2017 09:57

Hi @Anonymous it may already be unlocked. Try another sim in it. A guide to unlocking here https://community.o2.co.uk/t5/Other-Products-and-Services/Unlocking-an-O2-phone-to-use-a-different-SIM-card/ba-p/1014131

Veritas Numquam Perit

Girl in a jacket

View solution in original post

Message 2 of 5
3,029 Views
4 REPLIES 4

Go to solution
Cleoriff
Level 94: Supreme
  • 128704 Posts
  • 836 Topics
  • 7600 Solutions
Registered:

on ‎10-08-2017 09:57

on ‎10-08-2017 09:57

Hi @Anonymous it may already be unlocked. Try another sim in it. A guide to unlocking here https://community.o2.co.uk/t5/Other-Products-and-Services/Unlocking-an-O2-phone-to-use-a-different-SIM-card/ba-p/1014131

Veritas Numquam Perit

Girl in a jacket
Message 2 of 5
3,030 Views

Go to solution
MI5
Level 94: Supreme
  • 152292 Posts
  • 651 Topics
  • 29054 Solutions
Registered:

on ‎10-08-2017 09:58

on ‎10-08-2017 09:58

Usually because it isn't locked.
If it came from carphone warehouse it will be unlocked already but some o2 phones are also unlocked.
Have you tried a non o2 sim in it?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 5
3,028 Views

Go to solution
MI5
Level 94: Supreme
In response to MI5
  • 152292 Posts
  • 651 Topics
  • 29054 Solutions
Registered:

on ‎10-08-2017 17:27

on ‎10-08-2017 17:27

Hey @Anonymous did you figure out why yet?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 5
2,915 Views

Go to solution
Marjo
Former Staff
  • 7881 Posts
  • 468 Topics
  • 55 Solutions
Registered:

on ‎14-08-2017 11:56

on ‎14-08-2017 11:56

Hey @Anonymous how was your weekend? How are you getting on with your phone, did you figure out if it was unlocked already or if there was any problem with it? Let us know in case we could advise further? Cheers

Message 5 of 5
2,879 Views
0 Kudos
Related Content
Top