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unlocking my galaxy ace 3 device

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Anonymous
Not applicable

on ‎20-08-2015 21:08

on ‎20-08-2015 21:08

I have recently got a galaxy ace 3 and it seems to be locked onto EE.I am currently on O2 and would like to know how I go about unlocking the phone .Use kiddy language please lol not a techno guy.

 

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MI5
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on ‎20-08-2015 21:10

on ‎20-08-2015 21:10

You need to contact EE I'm afraid, o2 can't do it for you.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
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on ‎20-08-2015 21:10

on ‎20-08-2015 21:10

You need to contact EE I'm afraid, o2 can't do it for you.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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MI5
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on ‎20-08-2015 21:11

on ‎20-08-2015 21:11

http://ee.co.uk/help/getting-started/joining-ee/unlocking-your-device
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
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In response to MI5

on ‎20-08-2015 21:12

on ‎20-08-2015 21:12

thank you i suspected enough.

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MI5
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on ‎20-08-2015 21:15

on ‎20-08-2015 21:15

Good luck. They aren't the easiest of networks to deal with.
I don't usually recommend this but you might be better off on your local market stall.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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viridis
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on ‎20-08-2015 22:48

on ‎20-08-2015 22:48

Bloody awful at unlocking.
You have to register fully with them
You then have to apply for code
Then they find any excuse not to give you code.
Then you do that and wait, then two months later you chase them up, then they make BS promises about how it will be done by Monday,
Then it's Tuesday and nothing.
Then they apologise and give you 2gb data as an apology, even though, quite clearly you wish to leave
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