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txt messages

yorkymoss
Level 1: Joiner
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I have just recently bought a new moto g10 smart phone, today for the first time tried to send a txt message, but got notice that it is not activated. so looking through my setting the Phone number comes up as UNKNOWN !!!!  so I am at a loss at how to rectify this, any help please

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MI5
Level 94: Supreme
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@yorkymoss 

Check help here Guide: Text Message Tips (not sent or received) 

You only need to enter a number if you are using RCS messaging.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 123928 Posts
  • 612 Topics
  • 20082 Solutions
Registered:

@yorkymoss 

Check help here Guide: Text Message Tips (not sent or received) 

You only need to enter a number if you are using RCS messaging.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

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