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transfer your existing mobile phone number from one mobile phone network provider to another

Anonymous
Not applicable

I wanted to keep my existing mobile phone number and filled in O2 form on line...Few days passed and still couldn't keep it

Message 1 of 16
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MI5
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If it's 8 numbers it's definitely a PUK.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 11 of 16
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jonsie
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Cleoriff
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Such a pity PUK and PAC sound so similar but do completely different things....Smiley Very Happy

Veritas Numquam Perit

Girl in a jacket
Message 13 of 16
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MI5
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More the pity that CS couldn't ask the relevant questions to find out exactly what it was the customer wanted.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 14 of 16
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Cleoriff
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@MI5 wrote:
More the pity that CS couldn't ask the relevant questions to find out exactly what it was the customer wanted.

Well there is that of course...

Veritas Numquam Perit

Girl in a jacket
Message 15 of 16
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MI5
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It would have saved this particular issue arising.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 16 of 16
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