Solved: spent some credit dont know how! - Page 4

joules · ‎21-07-2014

Hi sorry back again, something came up to say I had used a £1.00 off my balance! I don't know what that was about! could I have inadvertenly clicked on something to buy, an app maybe! do not really understand all this stuff! any help with this one! many thanks

MI5 · ‎21-07-2014

It wont be play store on a Windows phone but when you click on the update it will tell you which app it is for.

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joules · ‎21-07-2014

It was APP social whatever that is?

MI5 · ‎21-07-2014

@joules wrote:
Yes there are a few! dont think will use all of those! Could I just check the home page is the one with the tiles on?

Should I do the update on the store app, is it safe to do so?!!!

Yes to both questions

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎21-07-2014

Didn't realise it was a windows phone as it's in the android section

MI5 · ‎21-07-2014

@joules wrote:
It was APP social whatever that is?

Nothing to worry about !

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

MI5 · ‎21-07-2014

@Anonymous wrote:
Didn't realise it was a windows phone as it's in the android section

Wrong section mate......

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

joules · ‎21-07-2014

ooops sorry didnt realise!

joules · ‎21-07-2014

Thanks again for all the help, will give you some peace now!!! but I am sure I will be back here again soon!!

MI5 · ‎21-07-2014

It's OK, a mod will move it...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎22-07-2014

@joules

Just to let you know their are lots of YouTube video tutorials that you can view (preferably on wifi or home broadband) regarding the different ways your Lumia 520 works.

I've viewed a fair few myself.

Sometimes it's much easier seeing how features work.

Hope your enjoying your phone. My 520 is performing very well.

O2

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