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on 21-07-2014 21:31
Hi sorry back again, something came up to say I had used a £1.00 off my balance! I don't know what that was about! could I have inadvertenly clicked on something to buy, an app maybe! do not really understand all this stuff! any help with this one! many thanks
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on 21-07-2014 21:53

21-07-2014 21:34 - edited 21-07-2014 21:35
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21-07-2014 21:34 - edited 21-07-2014 21:35
£1 for 50mb of data usage.
This kicks in when you've used up your normal data allowance.
To stop this turn off mobile data in the phones settings and use wifi until your allowances refresh or add a bolt on via Myo2
http://www.o2.co.uk/termsandconditions/mobile/pay-and-go-web-daily-web-daily-bolt-on-monthy-web-bolt...
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on 21-07-2014 21:35
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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21-07-2014 21:38 - edited 21-07-2014 21:40
You can do this change in your Myo2 or Call free on 2202 and do it automatically over the phone. Just press option 1 then 3 and follow the instructions.
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on 21-07-2014 21:47
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on 21-07-2014 21:47
I'm lost how do I turn this off? I only want to use it with wifi!
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on 21-07-2014 21:53
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on 21-07-2014 21:54
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on 21-07-2014 21:54
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

on 21-07-2014 21:57
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on 21-07-2014 21:57
1. Find "mobile network"
Slide your finger left on the display.
Press Settings.
Press mobile network.
2. Turn mobile data on or off
Press the field below "Data connection".
Press on or off.
3. Return to the home screen
Press the Home key to return to the home screen.

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on 21-07-2014 22:00
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on 21-07-2014 22:00
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 21-07-2014 22:00
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on 21-07-2014 22:00
Hi have done tha but underneath the data connection where i clicked off it says mobile data may be used in the background and may incur charges! what is this?

