sms message wont send to australia

[Anonymous]

Hi, basically I cant send sms messages to my friend in aus. When I send it instantly says the message 'could not send'  same also when I reply to a message.

I have only been with o2 for a few weeks and an using an xperia Z1 compact.

any help would be apprecited, syspect I am doing somthing stupid!!

[Toby]

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@jonsie wrote:

There are others who have had problems texting Australia and it seems to be an O2 and certain Australian networks agreement problem. I thought this had been resolved by now.

http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Unable-to-text-Australia/m-p/361384/highlight/tr...

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Thanks for highlighting this @jonsie 

I shall let the team know to see if any potential improvements can be made.

[Anonymous]

Hi all,
called CS today, its a bit strange, they checked all the settings and all were ok. They also had no record of the messages I tried to send and also of the message I received from aus.
But I did get a solution, just need to type the number in and not use the contacts list.

[Anonymous]

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@Anonymous wrote:
Hi all,
called CS today, its a bit strange, they checked all the settings and all were ok. They also had no record of the messages I tried to send and also of the message I received from aus.
But I did get a solution, just need to type the number in and not use the contacts list.

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A conundrum indeed but its good to hear you have a workaround.

[Cleoriff]

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@Anonymous wrote:

But I did get a solution, just need to type the number in and not use the contacts list.

Well that line surprises me because it is totally different when I am in the EU. If I manually type the number in I always get the message 'This number has not been provisioned'....if I use it from my contacts list it always connects...

[jonsie]

Glad you sorted it 

[Beenherebefore]

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@Anonymous wrote:
Hi all,
called CS today, its a bit strange, they checked all the settings and all were ok. They also had no record of the messages I tried to send and also of the message I received from aus.
But I did get a solution, just need to type the number in and not use the contacts list.

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And was this method successful ?

[Anonymous]

Have you tried sending an MMS message yet?

(Just out of interest)