Solved: Re: screen

markdocdec · ‎04-04-2018

hi i have a samsung tablet i have turned it on and it has lines on it, can anyone help

MI5 · ‎04-04-2018

Try restarting it again, if that doesn't help it will need a repair.
We recommend Samsung direct if in warranty or try a local repair shop if out of warranty.

http://www.samsung.com/uk/support/category/mobile-devices/mobile-device/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎04-04-2018

Try restarting it again, if that doesn't help it will need a repair.
We recommend Samsung direct if in warranty or try a local repair shop if out of warranty.

http://www.samsung.com/uk/support/category/mobile-devices/mobile-device/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Bambino · ‎04-04-2018

@markdocdec The length of time you've had the tablet will determine whether it's still under warranty. Even if you purchased it from O2 we always recommend going to the manufacturer first, as O2 repairs do not have a stellar reputation. Hope you get it sorted out. Please come back and let us know how you got on.

I DO NOT WORK FOR O2

Marjo · ‎09-04-2018

Hi @markdocdec, how are you getting on? Did you make any progress with the tablet screen yet?

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