This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

samsung s5 3g

Anonymous
Not applicable

on ‎14-10-2014 20:08

on ‎14-10-2014 20:08

Hi ive just  got the samsung s5 an ive not got 3g working on it. Anyone any ideas how i set it up please?

 

Sharon

Message 1 of 13
7,217 Views
0 Kudos
12 REPLIES 12

MI5
Level 94: Supreme
  • 152473 Posts
  • 651 Topics
  • 29104 Solutions
Registered:

on ‎14-10-2014 20:10

on ‎14-10-2014 20:10

Check your apn settings here http://www.geeksquad.co.uk/articles/o2-apn-settings#Android
Make sure you have data enabled on phone and can I also check if this is a new account or an upgrade and if so from what phone?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 13
6,918 Views
0 Kudos

Anonymous
Not applicable
In response to MI5

on ‎14-10-2014 20:13

on ‎14-10-2014 20:13

Its worth checking your Service Status masts here http://status.o2.co.uk

 

And this thread http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Self-help-guide-Is-the-network-down-for-me-or-ev... and here http://community.o2.co.uk/t5/Android-Devices-Samsung-HTC-Sony/Connecting-Android-Phone-to-Data-Servi...

Message 3 of 13
6,914 Views
0 Kudos

Anonymous
Not applicable
In response to MI5

on ‎14-10-2014 20:14

on ‎14-10-2014 20:14

I've just upgrade from iphone 5
Message 4 of 13
6,911 Views
0 Kudos

Anonymous
Not applicable
In response to Anonymous

on ‎14-10-2014 20:15

on ‎14-10-2014 20:15

Then ring 02 on 202 and ask to be taken off idata settings

Message 5 of 13
6,910 Views

jonsie
Level 94: Supreme
In response to Anonymous
  • 96279 Posts
  • 614 Topics
  • 7181 Solutions
Registered:

on ‎14-10-2014 20:17

on ‎14-10-2014 20:17

Once the data bolt on is changed, text ACTIVE to 2020, save the settings and reboot the phone.

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


Message 6 of 13
6,905 Views

Anonymous
Not applicable
In response to Anonymous

on ‎14-10-2014 20:18

on ‎14-10-2014 20:18

Thanks
Message 7 of 13
6,903 Views
0 Kudos

Anonymous
Not applicable
In response to Anonymous

on ‎14-10-2014 20:18

on ‎14-10-2014 20:18

No worries slight_smile

Message 8 of 13
6,902 Views
0 Kudos

MI5
Level 94: Supreme
In response to Anonymous
  • 152473 Posts
  • 651 Topics
  • 29104 Solutions
Registered:

on ‎14-10-2014 20:22

on ‎14-10-2014 20:22

Your data should still work with an iPhone bolt on but may not work properly.
Have you checked the other things I mentioned at all?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 9 of 13
6,897 Views
0 Kudos

Anonymous
Not applicable
In response to Anonymous

on ‎14-10-2014 20:31

on ‎14-10-2014 20:31

Thanks all o2 resent the settings up and running now.

 

Sharon

Message 10 of 13
6,893 Views
0 Kudos
Top