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samsung 3 red flashing border help please.

Poppysmum
Level 19: Quirky
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I have just downloaded the new firmware for my Samsung Galaxy S3 now its got a red border that keeps flashing on and off. Is this correct if not what can i do about it please ?

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MI5
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Reboot the phone. If that doesn't fix it do a backup with Kies then factory reset.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
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Reboot the phone. If that doesn't fix it do a backup with Kies then factory reset.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Poppysmum
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Do i go into personal data and do factory data reset ?

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MI5
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Yes, you can do it from there or by holding Vol Up + Home + Power to get into bootloader menu. Make sure you back up first though.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Poppysmum
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I had remembered to back up. I did factory reset and restored my settings. My phone back ok now just looks strange with new firmware but glad red flashing border gone. Thank you so very much for your help. claps hands smillie.

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jonsie
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Update your SkyGo app if you have it, it is now compatible with the S3:smileyhappy:

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Poppysmum
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Thanks but not got that.

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