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s4 updating and battery run outs

keithwill838
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My daughters s4 automatically started to update when unfortunately the battery ran out of charge,now the phone is dead and will not start up,is this fixable in anyway or is the phone now dead,she now knows that the phone should be fully charged before an update but unknown to her the auto update box in settings was ticked,any help will be appreciated

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MI5
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It will have to go in for repair then.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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Anonymous
Not applicable
Are you able turn it on at all
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MI5
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You'll have to flash it manually.
http://community.o2.co.uk/t5/Android-Devices-Samsung-HTC-Sony/HOW-TO-A-Guide-to-using-Odin/m-p/46346...
Use the latest version of Odin off the Sammobile link here Odin and not the link on the thread as it is out of date now.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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keithwill838
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No it does not turn on at all

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keithwill838
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txs for the reply,but thats way above my pay grade
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Anonymous
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Follow @MI5 advice or send it off to Samsung for repair
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MI5
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It will have to go in for repair then.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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jonsie
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keithwill838
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Txs for the replies i will get her to send it for repair

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Cleoriff
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@keithwill838 wrote:

Txs for the replies i will get her to send it for repair


Good call.... Samsung link here

http://www.samsung.com/uk/support/

Veritas Numquam Perit

Girl in a jacket
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