on 25-12-2017 06:18
I recently lost my phone and re-ordered a new sim card. A block was put on the phone, but this has now been found - will I be able to access messages, etc from my phone or will it be unuseable?
Solved! Go to Solution.
on 25-12-2017 06:30
on 25-12-2017 09:51
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
on 04-01-2018 15:12
When handset or SIM card is reported as lost or stolen, the current Fraud & Security processes are really strict. That is why you have to call O2 as they've suggested.
Please let us know if there’s anything else we can do!