phone is now stuck on the 'HTC quietly brilliant' screen

[rumbletum]

My phone is now stuck on the 'HTC quietly brilliant' screen (not the word I'd use right now), has anyone got any suggestions, or is it back to O2 with it?

[Anonymous]

Press and hold vol down and power for around 10 secs. This should simulate a battery pull.

[Anonymous]

Press and hold the volume up button then press the power button. Select reboot from the menu.

[Anonymous]

Sorry Chip's right it's volume down to reboot. 😕

[rumbletum]

Thanks, tried that and it just resets and goes back to the same screen

Thanks anyway

[Anonymous]

Does your phone still charge?

[rumbletum]

The red lights on, thats means its charging doesn't it?

[Anonymous]

Yes. What ever you do keep charger plugged in. Read all sorts of horror stories about people letting battery run down when problems occur. Try the vol down and power thing again, this time keep them pressed till your past the HTC screen. Hopefully this will take you into the boot loader.

[rumbletum]

Thanks, I've done that and got to the bootloader (white screen with options like 'factory reset' etc), any idea on what to do from here?

[Anonymous]

Did you back up your phone before you began?