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Anonymous · ‎28-01-2017

How come upgrades are supposed to be an improvement but are often problematic ?

Cleoriff · ‎28-01-2017

What seems to be the problem @Anonymous?

Oh I see...you have posted here https://community.o2.co.uk/t5/Apple-iOS-Devices-iPhone-iPad/my-o2-app-not-working/m-p/1035363#M153106

Try deleting the app...then rebooting the phone before you reinstall...

Veritas Numquam Perit

Cleoriff · ‎28-01-2017

Out of interest what version of My O2 are you running? I ask because a previous thread in November showed similar problems https://community.o2.co.uk/t5/Apps/My-O2-app-update-problems/td-p/1017940

Veritas Numquam Perit

MI5 · ‎28-01-2017

Which phone and what version of your OS?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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