Solved: Re: lost photos and video

Anonymous · ‎14-02-2013

When I got my first bolt on for the internet and I was setting it up all the photos and video disappeared. Does anybody have any idea where they might have gone. I have an Galaxy s2.

Bebbles

MI5 · ‎14-02-2013

Even if you had copied them to Google + they would still remain on the phone. Get the app and check if they are there https://play.google.com/store/apps/details?id=com.google.android.apps.plus&feature=search_result#?t=...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎14-02-2013

Only you can know what you did. Do you have a removable SD card?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎14-02-2013

no I dont have a SD card. I was setting up my google account when it started to download everything, never to be seen again.

MI5 · ‎14-02-2013

Can you give us a bit more detail regarding what you did and what happened....? It's all a bit cryptic

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎14-02-2013

It is just as I said. I got my internet first bolt on for my phone. When I was signing in to google, I must have agreed to some sort of online storage, that is when all my pics disappeared. Have tried google to no avail now I am trying o2. Hopefully some-one will know how to retrieve them.

MI5 · ‎14-02-2013

Even if you had copied them to Google + they would still remain on the phone. Get the app and check if they are there https://play.google.com/store/apps/details?id=com.google.android.apps.plus&feature=search_result#?t=...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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