Solved: alert for multimedia messages on galaxy s2

Anonymous · ‎13-02-2013

Hi

i no longer receive a sound or vibration alert when i receive a multimedia message, ordinary messages are fine. Any idea as to how I can receive these alerts please ??

MI5 · ‎13-02-2013

Check in the message app. You may have individual settings for SMS and MMS notifications.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎13-02-2013

Check in the message app. You may have individual settings for SMS and MMS notifications.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎13-02-2013

no joy, settings are the same for both

MI5 · ‎13-02-2013

Try the standard turn off / on phone ?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎13-02-2013

You might like to try Handcent from the play store rather than using the stock app.

https://play.google.com/store/apps/details?id=com.handcent.nextsms&feature=search_result#?t=W251bGws...

Social Media Support ~ O2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Anonymous · ‎13-02-2013

still no joy

MI5 · ‎13-02-2013

Have you installed any new apps or updated any that coincide with the problem starting? It might be that you'll have to do a factory reset (as a last resort) if nothing else is working for you....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎15-02-2013

Thanks for the advice. Going to install chomp app instead of using the stock app, thanks again

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