Solved: Re: j3 keeps closing apps

marleyboy · ‎25-11-2018

hi the apps on my j3 keep closing even after re-setting to factory settings ,any help in trouble shooting would be appreciated. thanks marleyboy

MI5 · ‎25-11-2018

Check how much storage space you have available and if your phone is nearly full, move some photos, videos etc to an SD card or save them to your PC to create space.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5 · ‎25-11-2018

Check how much storage space you have available and if your phone is nearly full, move some photos, videos etc to an SD card or save them to your PC to create space.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

EmilieT · ‎26-11-2018

Hi @marleyboy, did you have a look at your storage as @MI5 suggested? Any improvements?

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