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Level 1: Joiner
Posts: 1
Registered: ‎25-11-2018
Accepted Solution

j3 keeps closing apps

hi the apps on my j3 keep closing even after re-setting to factory settings ,any help in trouble shooting would be appreciated. thanks marleyboy

Posts: 87,557
Topics: 530
Solutions: 11,115
Registered: ‎04-04-2012

Re: j3 keeps closing apps

Check how much storage space you have available and if your phone is nearly full, move some photos, videos etc to an SD card or save them to your PC to create space.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
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Community Manager
Posts: 4,994
Registered: ‎18-04-2018

Re: j3 keeps closing apps

Hi @marleyboy, did you have a look at your storage as @MI5 suggested? Any improvements?

 

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