Solved: how to add a bolt on without activating my tariff.

Anonymous · ‎20-07-2016

I have a pay as you go tariff that activates when i put £10 in my account, i want to add the £6 500mb data bolt on for a month without activating the tariff, how can i do this when the minimum amount i can put in is £10.

MI5 · ‎20-07-2016

You need to top up and buy the bolt on before your anniversary date. It won't take the £10 bundle charge until then, but can't anyway if you have already spent £6 0n the bolt on.
If you are already passed your anniversary date you will need to do 2 £10 top ups.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎20-07-2016

You need to top up and buy the bolt on before your anniversary date. It won't take the £10 bundle charge until then, but can't anyway if you have already spent £6 0n the bolt on.
If you are already passed your anniversary date you will need to do 2 £10 top ups.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

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