cancel
Showing results for 
Search instead for 
Did you mean: 

contacts

Anonymous
Not applicable

Ive just received my new samsung S5 Ive tried to use phone to call. I keep getting message saying contacts not registered on network

Message 1 of 2
2,670 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 144653 Posts
  • 634 Topics
  • 27730 Solutions
Registered:
Is it a new sim card?
If so you will need to do a sim swap or call CS to activate the sim card.
http://swapmysim.o2.co.uk/
http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

Message 2 of 2
2,666 Views
1 REPLY 1

MI5
Level 94: Supreme
  • 144653 Posts
  • 634 Topics
  • 27730 Solutions
Registered:
Is it a new sim card?
If so you will need to do a sim swap or call CS to activate the sim card.
http://swapmysim.o2.co.uk/
http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 2
2,667 Views