This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

cant make calls or txts or recive them

Go to solution
Anonymous
Not applicable

on ‎03-10-2013 12:39

on ‎03-10-2013 12:39

i cant make calls or send txts and when ppl phone me it says network failure can anybody help

 

Message 1 of 6
2,806 Views
0 Kudos
1 ACCEPTED SOLUTION

Accepted Solutions

Go to solution
Anonymous
Not applicable
In response to MI5

on ‎04-10-2013 06:49

on ‎04-10-2013 06:49

Update 23:45hrs

The intermittent problems experienced by some of our customers today have now been resolved.

Routine upgrade work on our 2G and 3G networks led to unexpected congestion affecting around 1% of O2 customers. We apologise to those customers and thank them for their patience.

 

View solution in original post

Message 5 of 6
2,663 Views
0 Kudos
5 REPLIES 5

Go to solution
MI5
Level 94: Supreme
  • 151690 Posts
  • 649 Topics
  • 28840 Solutions
Registered:

on ‎03-10-2013 12:40

on ‎03-10-2013 12:40

Check for issues here http://status.o2.co.uk/
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 6
2,805 Views
0 Kudos

Go to solution
Anonymous
Not applicable
In response to MI5

on ‎03-10-2013 12:44

on ‎03-10-2013 12:44

thanks its saying tht there working on a mast in the area 

 

Message 3 of 6
2,796 Views
0 Kudos

Go to solution
MI5
Level 94: Supreme
In response to Anonymous
  • 151690 Posts
  • 649 Topics
  • 28840 Solutions
Registered:

on ‎03-10-2013 12:47

on ‎03-10-2013 12:47

At least you know they are aware and will be fixed as soon as possible.......
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 6
2,789 Views
0 Kudos

Go to solution
Anonymous
Not applicable
In response to MI5

on ‎04-10-2013 06:49

on ‎04-10-2013 06:49

Update 23:45hrs

The intermittent problems experienced by some of our customers today have now been resolved.

Routine upgrade work on our 2G and 3G networks led to unexpected congestion affecting around 1% of O2 customers. We apologise to those customers and thank them for their patience.

 

Message 5 of 6
2,664 Views
0 Kudos

Go to solution
Anonymous
Not applicable
In response to Anonymous

on ‎04-10-2013 08:23

on ‎04-10-2013 08:23

In the Birmingham / Solihull area I had no data connection for 11 hours yesterday!

Message 6 of 6
2,653 Views
0 Kudos
Top