flashing red lights when i try to turn on my xperia e

[Anonymous]

I put my phone to charge last night in the walll waret charger, but today nas i come to switch it on all i am seeing is flashing red lights (groups of 3, is this an engineering code?) It was working perfectly whemn i p[lugged it in last night, my bills mare up to dateand the phone is only 3 months old.  I have trtied takinhg battery out etc to no avail. is therre a simple fix for this problem?

the phone has had only light use i astounded it could brerakdown within such na time from, a com,p[asny such as sony

[Anonymous]

Do you mean an led on the phone flashing, or the screen flashing?

[Anonymous · Accepted solution]

Hi,

Is their a settings in your phone that would let you reset all settings ?

Have you tried a reset.

Soft reset first.

Press and hold the ‘Volume Up' key and the ‘Power' key, and count to five

Wait for your device to vibrate

As soon as you feel the vibration, release the keys

Your device should reboot as normal

If no joy look at a hard reset but make a back up first.

Help Link.

http://www.hard-reset.com/sony-xperia-e-hard-reset.html

Last resort would be to approach Sony Support

http://www.sonymobile.com/gb/support/phones/

Or ask o2 to send the phone away to be looked at.

I hope you resolve the issue and not have to go down this avenue.