Solved: Re: blocking

Anonymous · ‎28-12-2016

if ive lost my phone but got the box, if i brought the box to a store would you be able to block it? or would i need proof? and what proof would be needed

By the way on pay as you go sim

jonsie · ‎28-12-2016

If the phone is registered to you then all you need do is call O2 with your mobile number. Alternatively fill the online form with your details and the IMEI number which is on the box.

Help here :

https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Lost-or-Stolen-O2-Device-How-to-Report-it/m-p/1...

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

View solution in original post

jonsie · ‎28-12-2016

If the phone is registered to you then all you need do is call O2 with your mobile number. Alternatively fill the online form with your details and the IMEI number which is on the box.

Help here :

https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Lost-or-Stolen-O2-Device-How-to-Report-it/m-p/1...

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎28-12-2016

Your account details are proof enough.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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