Welcome to the O2 Community

Has your question already been answered? See the community FAQ's

Android

Reply
Highlighted
Anonymous
Posts: 0
Accepted Solution

block calls

please can anyone tell me how to prevent a person sending me texts or calling my number>? I have a Samsung Galaxy

Highlighted
Posts: 94,767
Topics: 543
Solutions: 12,028
Registered: ‎04-04-2012

Re: block calls

Go to the call log and long press on the number you want to block, then select add to reject list. Do the same in the message app to block texts as well.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Highlighted
Anonymous
Posts: 0

Re: block calls

thank you so much. I have managed to block the calls as you said but been unable to find how to block the texts but will keep working on it. regards Jan

Highlighted
Posts: 94,767
Topics: 543
Solutions: 12,028
Registered: ‎04-04-2012

Re: block calls

Try going to the message app and press Menu >Settings >Block List (look for similar words as it does vary between firmwares).
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Highlighted
Anonymous
Posts: 0

Re: block calls

If you have a Samsung Galaxy S7, the procedure for this is different, as I have just found out. It's a case of "RTFM!", if anyone knows what that means!
Open the Phone app, click MORE, Settings, Block list. You can then enter a number manually, or click the LOG button to go to the call log, and select the offending number. Save by clicking on '+' (don't forget this, or it will all have been a frustrating waste of time).

Call blocked.

Highlighted
Posts: 94,767
Topics: 543
Solutions: 12,028
Registered: ‎04-04-2012

Re: block calls

Firmwares are being constantly updated so indeed, it does pay, to read the manual Smiley Wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)