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XperiaL1 - can't receive photos with texts

RunrigForever
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Says it all in the subject title above  ^  ^  ^  ^  ^  

 

It will be something I've inadvertantly done, not knowing att. It can be annoying eg when my sister takes nice photos of my mum at the nursing home when we are outside in the beautiful colourful gardens.

 

Any help would be gratefully received, thank you.

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MI5
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@RunrigForever 

Make sure you have mobile data enabled in phone settings.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
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@RunrigForever 

Make sure you have mobile data enabled in phone settings.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

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RunrigForever
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Thank you @MI5 

will put into action later today slight_smile

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RunrigForever
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Thank you @Cleoriff for the pm you sent me yesterday.

I could not put it into action then, but I will be in a position to later today slight_smile

 

If you would like to consider reposting that information here, then I can give you kudos. I like giving kudos when somebody someone has helped me. Your decision of course. 

 

However I won't be using the Accept as Solution system. It upsets me not being able to be fair to eg @MI5 

 

Edited for spelling.

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Cleoriff
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@RunrigForever 

As you know, my answer was part of a PM about other matters. We never discuss PM content openly on the forum.

 So, as @MI5 has given you the answers you needed on the thread, the solution should go to him.

*The Game Is On*

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RunrigForever
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Thank you for putting me right @Cleoriff 

@MI5 Kudos and Accept As Solution has gone to you.

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RunrigForever
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@MI5 my phone is at 1%

Just been a busy day

Will use your good advice tomorrow

Thank you smiling

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RunrigForever
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I have lost my phone somewhere upstairs in the house

Done the usual things in trying to find it

Urgh!

 

Will complete your instructions when phone is found.

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RunrigForever
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@MI5 found phone at 7pm in a 'daft' place LOL

 

I am finding this difficult

I can post screen shots without showing any personal information

I have noticed my data usage going down much quicker than normal

 

Unlimited text

Unlimited calls

2GB data

 

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MI5
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You just need data on to download the pictures.
Turn it off after to save your data.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 10 of 13
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