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Windows 8 HTC

Anonymous
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I bought my son a second hand HTC and put an O2 pay as you go SIM in it. It all works great apart from the Internet... He can't connect at all. Any ideas?
Message 1 of 25
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Anonymous
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You may need to visit the O2 shop or maybe a standalone cellphone shop or possibly ask a friend / relative with more knowledge to take a look at it.

Can you try the sim in an alternative phone to see if the Internet works ok as a process of elimination.

View solution in original post

Message 21 of 25
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Anonymous
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Hi

Edit : text ACTIVE to 2020
, save the settings and reboot

Also APN s are here http://www.geeksquad.co.uk/articles/o2-apn-settings

I assume they have a data allowance in the tariff and check your masts via http://status.o2.co.uk
Message 2 of 25
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jonsie
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Cleoriff
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@Anonymous wrote:
I bought my son a second hand HTC and put an O2 pay as you go SIM in it. It all works great apart from the Internet... He can't connect at all. Any ideas?

Hi @Anonymous  just out of interest, where did you buy this phone?

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Message 4 of 25
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Anonymous
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I've just text as you suggested. Still no internet, even after reboot 😞 thank you for your reply
Message 5 of 25
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Anonymous
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From a family member, thought as it worked with their SIM I wouldn't have a problem
Message 6 of 25
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Cleoriff
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@Anonymous wrote:
From a family member, thought as it worked with their SIM I wouldn't have a problem

This family member...were they on O2? Just wondering as you say it worked for them?...

Edited to ask if you read through the link posted by jonsie?

http://community.o2.co.uk/t5/Android-Devices-Samsung-HTC-Sony/Connecting-Android-Phone-to-Data-Services/m-p/544202#U544202

Veritas Numquam Perit

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Message 7 of 25
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Anonymous
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Have you checked that the APN's are correct as from the link I added for a windows phone ?

It may be worth phoning O2 to have the imei number of the phone checked to ensure its not been barred.
Message 8 of 25
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Anonymous
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@Cleoriff yes they were slight_smile
Message 9 of 25
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Anonymous
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