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Level 1: Joiner
Posts: 2
Registered: ‎16-08-2018
Accepted Solution

Wileyfox

I have a WILEYFOX dual sim. Although both SIM sections operate, I currently only operate with one SIM, but

I suffer badly with 'Bluetooth' and connecting up with a new model, Mercedes 'E' Class.

 

It is a total struggle to link into the system - between the mobile and the car. When it does come together, its as it should be. You later vacate the vehicle, upon returning it will not auto-connect and nor it does recognize any connection (previously found), so you are back to square 1 and struggle to re-connect.

 

Although it is a total nightmare to connect up with the car in the first place -  the vehicle displays the model type - so it knows of the mobile, but on occasions refuses to acknowledge the mobile being present - but it just absolutely refuses too allow an easy connection

 

Is their ANYTHING I can do to help myself?? I seem to be going around in circles.

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Posts: 98,702
Topics: 545
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Registered: ‎04-04-2012

Re: Wileyfox

All I can suggest is that you check both the car and phone for firmware updates and maybe try an app of Play to see if it helps.
You'll need to find an app that supports A2DP connections.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Registered: ‎25-10-2010

Re: Wileyfox


@Stompie wrote:

I have a WILEYFOX dual sim. Although both SIM sections operate, I currently only operate with one SIM, but

I suffer badly with 'Bluetooth' and connecting up with a new model, Mercedes 'E' Class.

 

It is a total struggle to link into the system - between the mobile and the car. When it does come together, its as it should be. You later vacate the vehicle, upon returning it will not auto-connect and nor it does recognize any connection (previously found), so you are back to square 1 and struggle to re-connect.

 

Although it is a total nightmare to connect up with the car in the first place -  the vehicle displays the model type - so it knows of the mobile, but on occasions refuses to acknowledge the mobile being present - but it just absolutely refuses too allow an easy connection

 

Is their ANYTHING I can do to help myself?? I seem to be going around in circles.


Buy a better car clown Boom boom

 

But seriously, are there many apps running in the background of the phone? It may be a cause with low memory and the obligatory on/off suggestion. I've recently had some similarities on my iPhone not connecting as normal to my Subaru and just cleared out background apps and all worked again though I put the blame on the recent iOS update as well. 

 

But sounds an odd suggestion and probably the only time I'll get to say it: have you tried in another car? Its not unknown for some manufacturers to do things differently and sometimes an update on the car system is the only solution. 

 

 

 

 

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Level 1: Joiner
Posts: 1
Registered: ‎17-08-2018

Re: Wileyfox

I recently went through a situation such as this Skoda car / sony phone, and eventually realised that there was a setting on both car and phone to retset to factory settings, this i did and proceeded to pair phone to car and it has not been a problem since. Previously the phone had been paired to previous car and as the car was second hand presumably it too had been paired to another phone, so this plan seemed to make sense.

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Former Staff
Posts: 5,426
Registered: ‎18-04-2018

Re: Wileyfox

Hi @Stompie, and welcome to the forum Wave Did you get a chance to look at the replies above? Please let us know how you're getting on with this slight smile

 

Cheers @MI5@sheepdog and @Johnd for the advice!

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Level 1: Joiner
Posts: 2
Registered: ‎16-08-2018

Re: Wileyfox

Hi John D

Thank you for the information.

As I am not a techno-phobe, I will put your suggestion to 'A.N.Other' and see if it can fix the issue.

Regards

Stompie
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Registered: ‎11-04-2012

Re: Wileyfox


@Stompie wrote:

As I am not a techno-phobe, I will put your suggestion to 'A.N.Other' and see if it can fix the issue.


Not a techno-phile, d'you mean, @Stompie ?  Hopefully A. N. Other can help. 

 

 

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