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Wifi calling on a galaxy a52s 5g

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bezman70
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on ‎26-02-2022 21:07

on ‎26-02-2022 21:07

Hi all,

I have wifi calling switched on in my account and switched on on my phone and was wondering if wifi calling only kicks in when I have absolutely no phone signal. I'm only asking because I can only get it to work in flight mode and then it disappears when you turned flight mode off.

Any help would be appreciated 

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MI5
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on ‎26-02-2022 21:14

on ‎26-02-2022 21:14

@bezman70 

Some phones have a setting for wifi priority in call settings but otherwise yours is working as expected.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
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Registered:

on ‎26-02-2022 21:14

on ‎26-02-2022 21:14

@bezman70 

Some phones have a setting for wifi priority in call settings but otherwise yours is working as expected.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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bezman70
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on ‎27-02-2022 12:33

on ‎27-02-2022 12:33

@MI5 Thanks for your reply. You must forgive me but i'm not very technical minded but where would I find the wifi priority switch ?? so sorry so it could be the case that wifi calling will only kick in when I have no phone signal is that right ??

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MI5
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In response to bezman70
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on ‎27-02-2022 17:25

on ‎27-02-2022 17:25

@bezman70 

Depending on your phone yes, it may only kick in when there's no signal.

If there is an option it will be on the same settings page that you use to turn wifi calling on.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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