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tracking my order

StephenBlack
Level 1: Joiner
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I pre-ordered the new s22 ultra and it's now release day but my tracking still shows waiting to be dispatched. I could walk into the store and pick one up right now, why is the tracking not showing out for delivery yet. Shouldn't pre-orders have first right to recieve their first?. Can someone help and tell me why the order shows *still waiting for launch day*?. Thanks.

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madasaf1sh
Level 67: Unsung hero
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Registered:

@StephenBlack 

 

The store stock is different to Online inventory, and the store's might have them for preorder. 


Also it could be Samsung have not sent enough, as they can't keep up with demand, and the chip shortage

You can mess the sales team on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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madasaf1sh
Level 67: Unsung hero
  • 5591 Posts
  • 32 Topics
  • 1801 Solutions
Registered:

@StephenBlack 

 

The store stock is different to Online inventory, and the store's might have them for preorder. 


Also it could be Samsung have not sent enough, as they can't keep up with demand, and the chip shortage

You can mess the sales team on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





Message 2 of 2
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