cancel
Showing results for 
Search instead for 
Did you mean: 

Wifi calling on Moto G8 plus

PAF
Level 1: Joiner
  • 3 Posts
  • 2 Topics
  • 0 Solutions
Registered:

Hello. Apologies if this is discussed elsewhere but I couldn't find a directly applicable answer to my question.

 

I have recently switched from GiffGaff to O2 'proper' (as it were), and am on an 18-month SIM only contract. I plan to replace my existing Moto G6 soon with the new G8 Plus, which O2 do not sell directly. It is not a deal-breaker, but does O2 support the Wifi calling feature on Motorola phones bought directly from the manufacturer?

 

Many thanks.

Message 1 of 7
6,497 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 152785 Posts
  • 652 Topics
  • 29163 Solutions
Registered:

New devices are added regularly @PAF @so keep an eye on the list. 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 5 of 7
6,480 Views
6 REPLIES 6

Cleoriff
Level 94: Supreme
  • 130018 Posts
  • 838 Topics
  • 7606 Solutions
Registered:

@PAF 

They do support Wifi calling, but not on that particular device @PAF 

https://www.o2.co.uk/connectivity/wifi-and-4g-calling 

undefined

Veritas Numquam Perit

Girl in a jacket
Message 2 of 7
6,493 Views

O2Karl
O2 Support
O2 Support
  • 285 Posts
  • 2 Topics
  • 24 Solutions
Registered:

Hi @PAF 


It states on the website:
*On some Android devices, Wifi and 4G Calling will only work if you’re using O2 firmware. That’s essentially the software that makes your device turn on and run. Sometimes there are different versions of firmware for the same device.

 

I feel it's unlikely as we are not selling it directly and it will not have our firmware.


signature
Message 3 of 7
6,492 Views

PAF
Level 1: Joiner
  • 3 Posts
  • 2 Topics
  • 0 Solutions
Registered:

Thanks. I had seen that list and wondered how current it was.

Message 4 of 7
6,484 Views

MI5
Level 94: Supreme
  • 152785 Posts
  • 652 Topics
  • 29163 Solutions
Registered:

New devices are added regularly @PAF @so keep an eye on the list. 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 5 of 7
6,481 Views

twink0_0
Level 1: Joiner
  • 1 Posts
  • 0 Topics
  • 0 Solutions
Registered:
I can confirm it now also works with Moto G9 Power
Message 6 of 7
5,424 Views

MI5
Level 94: Supreme
  • 152785 Posts
  • 652 Topics
  • 29163 Solutions
Registered:
Thanks for the update slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 7 of 7
5,420 Views