on 20-12-2023 20:24
Hello. I have a Samsung S10, which should be able to use wi-fi calling. The resion I need it is I now appear to be in a signal blackspot at home. 50 yards any direction gets the signal back!! Most annoying. 02 said no issues in area. Must be phone. Probably. Possibly. My neighbour has the same problem. Its as if someone has built an obstruction somewhere. Anyway, phone doesnt show wi-fi option. Does 02 provide the option as standard or would I have to ask for it to be enabled??? Would that then make the phone show it??? Any ideas pleas? Cheers
on 20-12-2023 20:40
O2 need to enable it for you on your account then you need to turn it on in your MyO2.
Wifi and 4G Calling explained | O2
Guide: How to find help & contact O2
20-12-2023 21:55 - edited 20-12-2023 21:56
20-12-2023 21:55 - edited 20-12-2023 21:56
on 20-12-2023 22:01
It's in the link I posted.
Can I use Wifi and 4G Calling on Pay As You Go?
Wifi and 4G Calling isn’t available on Pay As You Go at the moment. It’s available to Pay Monthly Consumer and Business customers with compatible devices and services.
on 20-12-2023 22:10
on 20-12-2023 22:10
@MI5 wrote:It's in the link I posted.
Can I use Wifi and 4G Calling on Pay As You Go?
Wifi and 4G Calling isn’t available on Pay As You Go at the moment. It’s available to Pay Monthly Consumer and Business customers with compatible devices and services.
Yip. No harm in being helpful and mentioning it up-front as well 😇
on 20-12-2023 22:13
Got it
on 20-12-2023 22:26
on 20-12-2023 22:26
Unfortunately my phone wasn`t supplied by 02 and firmware not compatible!
It was on a different network when supplied new. Triffic.
Thanks for your help.
on 20-12-2023 22:29
Unless it has branded firmware from another network it's complete rubbish you're being told.
Open EU firmware and instructions on how to install it on your phone can be found at www.sammobile.com