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FAQs: Android devices

Hi all, welcome to the Android devices board! Here you can ask questions related to Android devices and get answers from other members of our Community. You can also post a review of your current Android device. If you're new and want to know more ab...

Marjo by Former Staff
  • 2 replies
  • 2 kudos

Resolved! Credit removed.

I had around £15 credit on the Huawei Y7 which has been removed. Why was this and how do I get it back?

Barbara5 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! Calls

Since last night, I cannot seem to make or receive calls on my Samsung Galaxy S20/O2 network, including accessing voicemail messages. It started last night. At first I thought it was just a coverage issue in the area I was in (Edinburgh), but I am ha...

deeceetee by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! Texts/Calls going through to old phone

Hey everyone. A few days ago I upgraded from the Samsung S8 to the S20 FE. I was sent a new sim and I was keeping my number. I followed the instructions - put the new sim in, used the code and serial number, and it was switched. However... All my tex...

OJones90 by Level 1: Joiner
  • 5 replies
  • 0 kudos

Touch screen fault

Afternoon, My XperiaL4 touch screen is playing up. It operates with out me touching it. It does thing on its own when I'm using it and not even touching the phone myself..

Ben81 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Network locked on automatic(can't switch to manual search)

Need some help,my galaxy s10e won't let me search network manually.Have factory reset,cleared the cache.It just seems weird,and messages and email taking forever to receive.Also noticed that I can't edit my o2 api,as it is greyed out.Here is a pic of...

Screenshot_20210928-110943_Call settings.jpg

Resolved! Ordered pixel 6 pro

Hi i have ordered a phone google pixel 6 pro 128gb cloudy white on **Personal info**21. May i know the status of my order please.

Ve by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! Pixel 6 Pro Order

Hi all, sorry if this is the wrong board (dont use the community much), but i upgraded to the pixel 6 pro just over a week ago and was told immediately that this was out of stock (which the o2 twitter feed continue to state and just say 'you will rec...

PTTP9 by Level 1: Joiner
  • 4 replies
  • 0 kudos

Phone sending messages

My husband has received a text from me (while i was sitting in the car next to him) saying Busy now - see you at lunch. I did not send this message, its also not showing on my messages but its on his phone. I have absolutely no clue how this has happ...

MandyR by Level 1: Joiner
  • 3 replies
  • 0 kudos

Resolved! Failing to roam after crossing an EU border

When I arrived in an EU country from the UK, and when I cross any EU border, my SIM fails to reconnect. Roaming is on and I have the European bolt-on. If I deactivate/reactivate the SIM sometimes it works. Other times I have you Trevor the phone. I a...

Gxwr by Level 1: Joiner
  • 10 replies
  • 0 kudos

Resolved! Blacklisted phone

I got a s9 replacement for my s9 which had gone wrong when my contracted finished we tried to use the s9 with a different carrier it would not except the card . So the phone is locked even though I got it from 02 as a unlocked phone as my previous s9...

Lost21 by Level 1: Joiner
  • 3 replies
  • 0 kudos