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Why does%20my%20phone%20go%20straight%20to%20answerphone%20when%20someone%20rings%20me

Dessie
Level 1: Joiner
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Why does my phone go straight to answerphone when someone rings me, I am based in France.

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Cleoriff
Level 94: Supreme
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@Dessie 

Have a look at this thread Guide: All you need to know about O2 Voicemail 901  and this

Guide:How to Lengthen Ringtime on any O2 Mobile 

See if anything helps.

Veritas Numquam Perit

Girl in a jacket
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MI5
Level 94: Supreme
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@Dessie 

O2 only allow you to use your phone in EU for 3 months before they restrict your services, so if you have reached the limit, you'll need to contact them to see if it can be extended Guide: Coronavirus Community Help and Support 

The best number to call on appears to be +44 800 587 4005

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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LukasB
Former Staff
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Hey @Dessie did you manage to get this sorted or are you still having trouble?

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
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