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Virtual Interview – Calling all Android users!

Chris_K
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Hello Community folks.

We saw a lot of great activity with our previous ‘Virtual Interviews’. It has been a while since our last one, so we feel it's time to announce our next one and yep, you guessed it, it's about devices- Android specifically! We will have guests representing HTC, Samsung, Sony, Alcatel, LG, Huawei & Motorola who work in the O2 Device Team, who will be here to answer your questions on 15thJanuary from 12:00PM to 13:30PM (90mins). These guests will be Helen McKerrow, Martin Heap, Richard Biltcliffe, Richard Fowler & Shaun Watt.

We know many of you love your smartphones and we know there's a huge Android fanbase here, interested in both hardware and software alike. If you've got a burning question for any of these manufacturers or anything Android OS related then simply post it below. Your questions could range from the process involving new devices to software updates or anything related to Android’s eco-system.

 

Virtual Interview topics always generate a lot of interest over and above people asking questions - to make it easier for us and the team to collate and spot questions easily, please highlight your questions in bold if you can.

 

To ask a question you'll need to be a registered O2 community member and be logged in. Please see this thread for details on how to do this > http://community.o2.co.uk/t5/Welcome-News/What-s-the-O2-community-and-how-to-get-started/td-p/426482

 

android-logo-font.png


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MI5
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A grain !!!! LOL
I've only ever had one O2 branded phone and never had an issue with any of their apps wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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anticpated
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You know, I was expecting an O2 branded telephone and after looking at the About section it appears to be a European model. Not sure if that means, it will only work in europe though.

 

Indubitably true. Samsung S21 Ultra and Xiaomi 14 Ultra
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MI5
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Some of the latest Samsungs are region locked, so yes, it could mean that.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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anticpated
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It's an LG although I can't seem to find a system code to dial to get further information.

Indubitably true. Samsung S21 Ultra and Xiaomi 14 Ultra
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anticpated
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It turns out it's locked and if I want to remove this in the future I will contact O2.
Indubitably true. Samsung S21 Ultra and Xiaomi 14 Ultra
Message 15 of 38
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MI5
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All phones that O2 sell are network locked, but free to get it removed on contract handsets.
I always unlock any I get as a matter of course, regardless if I need them unlocking or not as it gives me freedom of choice.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 16 of 38
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anticpated
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I will after I get used to it. 

 

 

Indubitably true. Samsung S21 Ultra and Xiaomi 14 Ultra
Message 17 of 38
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Anonymous
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Question: Why do O2 need to do excessive testing for android updates once OEM's have released them, to say their sim free unlocked handsets? If the OEM thinks it's OK to go through what do O2 then add on other than some apps that can be added in via the play store?

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MI5
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Same question we've all been waiting to be answered....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 19 of 38
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Anonymous
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Chris,

 

Firstly, let me welcome this initiative.

 

I have read the subsequent responses and noted, that like most forums, the thread of original topic is often quickly lost and there is a need to summarise participants points along the way.  Hence, is would seem (and I agree), that O2 customers would find intentions for f/w upgrades highly desirable.

 

Regards,

 

Derek 

Message 20 of 38
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