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Vat on bill

Anonymous
Not applicable
I recently purchased tge s8+ at a monthly cost of 46.00. Ive received my bill and it has nearly 10.00 of vat added on top. I wasnt made aware of this. So is my monthly bill now, nearly 10.00 more than i agreed to???
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Cleoriff
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Hi @Anonymous Vat is always included with your bill  . If you look at this guide https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-do-I-get-to-the-Download-Bill-page/ba-p/1014096

Please scroll down to the section 'View detailed bill and usage' you will see how Vat is applied and shown

Also remember, your first bill is a full month plus a few days and is always higher than normal bill

Explained here http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref%28User%29:str%28Mobile%29,CASE=48785

*The Game Is On*

Girl in a jacket

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Cleoriff
Level 94: Supreme
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Hi @Anonymous Vat is always included with your bill  . If you look at this guide https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-do-I-get-to-the-Download-Bill-page/ba-p/1014096

Please scroll down to the section 'View detailed bill and usage' you will see how Vat is applied and shown

Also remember, your first bill is a full month plus a few days and is always higher than normal bill

Explained here http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref%28User%29:str%28Mobile%29,CASE=48785

*The Game Is On*

Girl in a jacket

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MI5
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Vat is added to business contracts but included in consumer ones.
Your bill will show a breakdown ex vat and then the separate vat element is added to the ex vat price but will always equal the advertised tariff price.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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MercedesS
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Hello @Anonymous,

Please let us know if that’s what you needed and if there's something else we can do to help out Wave

 

Thanks for the help @MI5 and @Cleoriff! You are Fantastic

Get involved! If a post answers your question, please mark it as an "Accepted Solution”.If you are new to the community, please read How to use the community
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