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Dumps
Level 1: Joiner
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Hi, I'm looking to upgrade my mobile can you tellif I can please num:- [REMOVED]

[MOD EDIT: Personal and private information has been removed from this post. Please do not post personal or private information in your public posts.

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Enlli
Level 69: Guiding Light
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This is a customer to customer Community so we can't access accounts.

Best contact the Sales Team

Looks like you should contact the sales team as they can help with that – message them on Social Media if yo can - on Facebook (https://o2uk.co/O2CFB) , 

 Twitter (https://o2uk.co/O2CTW) or 

 Instagram (https://o2uk.co/O2CIG)

 

Or you can call them on 0800 081 0255, free from any phone or landline

As you phone number is visable on a public forum I've asked the moderator to edit it out

*FLAGGED 

 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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MI5
Level 94: Supreme
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@Dumps 


text INFO to 85075 to see if you are clear of your contract.

Guide: Upgrading Your O2 Phone 

You can also check on uswitch for better deals if eligible.

https://www.uswitch.com/mobiles/networks/o2/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Oxonian
Level 37: Blazing a Trail
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A visit to your local O2 retail store is another option @Dumps, at least to explore the possibilities :-

 

https://www.o2.co.uk/storelocator

 

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MI5
Level 94: Supreme
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As stated in the guide already posted.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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pgn
Level 77: Grand Master
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Perhaps the store locator link url https://www.o2.co.uk/storelocator could be added into the "Guide: Upgrading your O2 phone" text, just below the line that says "You can also find them in store or contact them to talk about your upgrade options.", if I may be so bold as to suggest that minor improvement @Kei-M_O2 ? 😎

 

 

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