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Unable to call uk numbers from Hungary

Ildiko
Level 1: Joiner
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I'm in Hungary and I'm unable to call uk numbers.  When dialling it says "bundle call" then hangs up

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pgn
Level 77: Grand Master
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Are you on PAYG, a Big Bundle?

Are you putting the country code in front of the number before dialling, it is +44 for the UK.

 

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Cleoriff
Level 94: Supreme
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@Ildiko 

Contact O2 via Social Media :

message O2 on Facebook (  https://o2uk.co/O2CFB) , Twitter (X)(  https://o2uk.co/O2CTW) or Instagram (  https://o2uk.co/O2CIG) , they should be able to help.

Veritas Numquam Perit

Girl in a jacket
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