Solved: Tugo charges

Anonymous · ‎11-10-2016

Hi

I am hoping someone can help with a questions regarding the tugo app.

I am currently in Russia and looking to make calls back to the UK, via wifi. One of the numbers has a prefix of 08709. Can someone tell me if I would be charged for the these calls and what the by minute cost would be?

Many thanks

Jon.

MI5 · ‎11-10-2016

Tugo abroad on wifi costs exactly the same as the same call at home.
Therefore 08 service numbers carry a 55p per min access charge PLUS the cost of calling the number (which can be supplied by the number provider).
Costs here http://www.o2.co.uk/help/account-and-billing/other-numbers-and-charges

Number checker http://www.call-charges.co.uk/calls-cost-08709#one

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎11-10-2016

Tugo abroad on wifi costs exactly the same as the same call at home.
Therefore 08 service numbers carry a 55p per min access charge PLUS the cost of calling the number (which can be supplied by the number provider).
Costs here http://www.o2.co.uk/help/account-and-billing/other-numbers-and-charges

Number checker http://www.call-charges.co.uk/calls-cost-08709#one

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎11-10-2016

Yes you would certainly be charged for calling an 0870 number just as you would at home.

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