This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Tugo charges

Go to solution
Anonymous
Not applicable

on ‎11-10-2016 08:45

on ‎11-10-2016 08:45

Hi

 

I am hoping someone can help with a questions regarding the tugo app.

 

I am currently in Russia and looking to make calls back to the UK, via wifi. One of the numbers has a prefix of 08709. Can someone tell me if I would be charged for the these calls and what the by minute cost would be?

 

Many thanks

 

Jon.

Message 1 of 3
2,523 Views
0 Kudos
1 ACCEPTED SOLUTION

Accepted Solutions

Go to solution
MI5
Level 94: Supreme
  • 154445 Posts
  • 658 Topics
  • 29433 Solutions
Registered:

‎11-10-2016 08:56 - edited ‎11-10-2016 08:59

‎11-10-2016 08:56 - edited ‎11-10-2016 08:59

Tugo abroad on wifi costs exactly the same as the same call at home.
Therefore 08 service numbers carry a 55p per min access charge PLUS the cost of calling the number (which can be supplied by the number provider).
Costs here http://www.o2.co.uk/help/account-and-billing/other-numbers-and-charges

 

Number checker http://www.call-charges.co.uk/calls-cost-08709#one

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 3
2,518 Views
2 REPLIES 2

Go to solution
MI5
Level 94: Supreme
  • 154445 Posts
  • 658 Topics
  • 29433 Solutions
Registered:

‎11-10-2016 08:56 - edited ‎11-10-2016 08:59

‎11-10-2016 08:56 - edited ‎11-10-2016 08:59

Tugo abroad on wifi costs exactly the same as the same call at home.
Therefore 08 service numbers carry a 55p per min access charge PLUS the cost of calling the number (which can be supplied by the number provider).
Costs here http://www.o2.co.uk/help/account-and-billing/other-numbers-and-charges

 

Number checker http://www.call-charges.co.uk/calls-cost-08709#one

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 3
2,519 Views

Go to solution
jonsie
Level 94: Supreme
In response to MI5
  • 98405 Posts
  • 616 Topics
  • 7250 Solutions
Registered:

on ‎11-10-2016 09:28

on ‎11-10-2016 09:28

Yes you would certainly be charged for calling an 0870 number just as you would at home. 

Social Media Support ~ O2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


Message 3 of 3
2,506 Views
0 Kudos
Top Kudoed Authors
View All
Top