Re: The SIM in Zanco Smart Pen not working.

Markos · ‎25-05-2025

Any suggestions on what I can do?

pgn · ‎25-05-2025

Check SIM is ok, and topped-up if PAYG, @Markos

Guide: How can I sort out my network issues?

Pop out the SIM card and give it a gentle wipe, reinsert correctly as per

https://youtu.be/d1oLyO0oZhY

See if SIM works in another phone, if you have one handy.

If SIM is faulty, visit an O2 Shop with the SIM, device and some form of id for a free replacement.

Good luck!

Click for O2's Social Media Team on X --||-- or on Facebook Messenger

MI5 · ‎25-05-2025

@Markos

Check the apn is correct too Here

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎25-05-2025

@MI5 wrote:
@Markos
Check the apn is correct too Here

Cannot believe that thread is almost 12 years old....

....where did my life go?

Official Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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