This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Text messages

Virginmobile
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎22-09-2023 19:04

on ‎22-09-2023 19:04

I have just been moved from Virgin to O2 and am no longer receiving text messages! This needs resolving urgently. I have tried to call customer service and you keep hanging up!

Message 1 of 3
359 Views
0 Kudos
2 REPLIES 2

MI5
Level 94: Supreme
  • 144954 Posts
  • 635 Topics
  • 27778 Solutions
Registered:

on ‎22-09-2023 19:06

on ‎22-09-2023 19:06

@Virginmobile 

This is a customer to customer community, not O2.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 3
356 Views
0 Kudos

pgn
Level 75: Digital Don
  • 36426 Posts
  • 235 Topics
  • 1612 Solutions
Registered:

on ‎22-09-2023 19:07

on ‎22-09-2023 19:07

Reach out to O2 via Social Media, at the link just below, @Virginmobile - or take phone, virgin SIM and photo id into an O2 Shop. Good luck!

Links to O2 Social Media Team here
NoAccountAccess

O2CommunityAward
Message 3 of 3
356 Views
0 Kudos
Top Kudoed Authors
View All
Top