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Forum Posts

Welcome to the Android board!

Hi everyone, Welcome to the Android board! If you have an Android device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a pu...

Martin-O2 by Former Staff
  • 46801 Views
  • 2 replies
  • 2 kudos

email access

Since Virgin Mobile went to O2 my mobile cant access the server for emails

Resolved! Stolen Samsung

Hi, my samsung s22 ultra was stolen on Wednesday evening and o2 blocked my sim and phone when I reported it to them. However when I went in store the next day to get a new sim to have my number back, I was told customer service team have lifted the b...

Resolved! customer services email address

Is there an email address, or some other way to speak to a real person (live chat )other than by phone?

KenG by Level 1: Joiner
  • 1329 Views
  • 2 replies
  • 0 kudos

Resolved! Unlocking phone

Hi I recently bought a Sony Xperia XA2 from CeX but it's locked to O2 and every solution on O2 website requires you to have an active PAYG/Pay monthly account which I do not currently have, is there any other option I can go for that's free as don't ...

Alyxiate by Level 1: Joiner
  • 815 Views
  • 2 replies
  • 0 kudos

Payment from Virgin and O2

I have had a payment taken from both O2 and Virgin Media for my phones?Can this be explained?

KidUser by Level 1: Joiner
  • 438 Views
  • 1 replies
  • 0 kudos

Resolved! Text message spam

I keep getting text messages with "Sorry, your number doesn't support Visual Voicemail, so we can't set it up yet. Please go to www.o2.co.uk/help and search on voicemail for help." Can anyone help how to resolve? I have no need for visual voicemail a...

cheti111 by Level 1: Joiner
  • 3332 Views
  • 5 replies
  • 0 kudos

Resolved! Galaxy A14

HiI have recently purchased the above phone and use 02 pay as you go.I accidently used the internet to use my google account. I usually use the computer and only want this phone for emergencies when I am out on my own.Plesse can you tell me if you ca...

Matag by Level 1: Joiner
  • 841 Views
  • 3 replies
  • 0 kudos

Resolved! WiFi and 4G calling, O2 firmware

My samsung s8 plus doesn't seem to support Wifi and 4G calling, I think this might be because I dont have O2 firmware. How do I get O2 firmware?

ejfield by Level 1: Joiner
  • 15060 Views
  • 20 replies
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Sony Xperia 1V

I was wondering if there was a pre order date for the xperia 1v knocking around. Would be nice if o2 offered it in white this year

pp763 by Level 3: Thinker
  • 1640 Views
  • 6 replies
  • 0 kudos