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FAQs: Android devices

Hi all, welcome to the Android devices board! Here you can ask questions related to Android devices and get answers from other members of our Community. You can also post a review of your current Android device. If you're new and want to know more ab...

Marjo by Former Staff
  • 2 replies
  • 2 kudos

Galaxy note 20 ultra SM-N985F/DS

Given a new phone (birthday present) using it on an O2 sim only deal. I cant get it to update any settings past July 2020 and yes I am pretty computer literate. Tried smart switch, software update etc any help would be appreciated !!

Zoocas by Level 1: Joiner
  • 11 replies
  • 0 kudos


Hi my phone was infected with a virus so 02 informed me they were blocking my outward text messages and to remedy this I needed to do a factory restore, I have done this but my text messages are still blocked. Does anyone know how to remedy this.

Daeda23 by Level 1: Joiner
  • 3 replies
  • 0 kudos

lost phone

I have dual sim which initially were both in my phone, however i put one of the sims into another phone (huawei) and that one has been lost. Is it all possible to track the phone with just the number? Thank you

Resolved! Trade-in extra £250 when purchasing Z flip/fold 3

Hi,I just order the Z fold 3 with the trade-in option. Got an amount of roughly £270 for my old samsung phone. Just got the email confirmation but the extra £250 wasn't applied. How do I apply it?Thanks

NickyA07 by Level 1: Joiner
  • 3 replies
  • 0 kudos

Phone order

Hi... I don't know where to find a chat or an email address to ask. The problem is that I order an Samsung s21 on 14 and there was saying that it takes 1 week to arrive. I check my order status but its still processing.

SEEMEE by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! samsung tab s7+

i have had the tablet for a good few months now but there was a software update the other day that i installed and now it seem every now and then the screen becomes unresponive for a few seconds then back to normal. i have tryed factory reset, restar...

havoc by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! Unfreeze (MCK) Code

hello, I am in the process of unlocking my handset to continue using it with a different provide. But it seems I have put the wrong code in too many times when trying to unlock my handset and now believe I need an Unfreeze (MCK) Code instead. Is some...

lupi by Level 1: Joiner
  • 11 replies
  • 0 kudos

Resolved! cracked screen

I am trying to find out if my phone is under warranty. How do I do this as live chat is a pain and phone lines are busy. I have cracked my screen

Rix by Level 1: Joiner
  • 3 replies
  • 0 kudos

Need an MCK code. Probably a shot in the dark...

Hey everyone. After multiple days of pain and suffering and being sent on a wild goose chase I finally think I know what the problem is. To summarise: Moved to Malta, got a new sim, put in the new sim and was asked for an unlatching code or a NUC. Di...

elisehj by Level 1: Joiner
  • 9 replies
  • 0 kudos