on 21-09-2023 20:11
I can not make or receive calls to or from other O2 users.
Calling or recieving calls from friends on other networks work fine, it's only O2 network affected.
Called O2 support and they have no idea.
Any ideas ?
on 21-09-2023 20:15
on 21-09-2023 20:17
You're account will need checking.
Maybe an incomplete port if you've recently joined?
This is a customer to customer community, not O2.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)
on 22-09-2023 17:15
on 22-09-2023 17:15
Been with O2 for 12 months now, problem only started a week ago.
I've contacted customer service, they didn't know how to fix it
on 22-09-2023 17:16
on 22-09-2023 17:16
I moved to O2 from Three 12 months ago, this is a recent problem..
on 22-09-2023 17:31
Ask customer service to escalate your issue if they don't know.
on 23-09-2023 21:39
Got a new SIM card, all sorted...
on 23-09-2023 21:42
on 23-09-2023 21:42