This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

TRYING TO GET MY MOBILE NUMBER TRANSFERRED BACK!

Go to solution
Anonymous
Not applicable

on ‎06-07-2016 17:23

on ‎06-07-2016 17:23

This morning I returned an ipad air, after requesting an upgrade from my galaxy note 10 days ago.  I am not thick but took a friends word, I could make/receive calls on it.  Last night I found out I couldn't, hence the return this morning. Prior to that I had transferred my mobile number and my mobile was disconnected.  I have been tring all day to reach 'live chat' to request the number be returned to my mobile.  I am a stroke victim, cannot talk and housebound and my mobile is registered with 999 in an emergency.  At  the moment I am not covered if I'm on my own. Has anyone any suggestions?

Message 1 of 26
5,215 Views
0 Kudos
25 REPLIES 25

Go to solution
Anonymous
Not applicable
In response to Cleoriff

on ‎06-07-2016 21:10

on ‎06-07-2016 21:10

Doh!  Didn't know I had to but I will now. Thankyou

Message 21 of 26
1,429 Views
0 Kudos

Go to solution
Cleoriff
Level 94: Supreme
In response to Anonymous
  • 128348 Posts
  • 835 Topics
  • 7591 Solutions
Registered:

on ‎06-07-2016 21:33

on ‎06-07-2016 21:33

No I thought you had and we just couldn't find it wink

However you have done it now and if you need to find it again,......its here http://community.o2.co.uk/t5/Android-Devices-Samsung-HTC-Sony/Battery-and-back-up-of-ipad-before-sen...

(I have asked @MI5 to help you with this one) He is online ....

Veritas Numquam Perit

Girl in a jacket
Message 22 of 26
1,423 Views
0 Kudos

Go to solution
MI5
Level 94: Supreme
In response to Cleoriff
  • 152083 Posts
  • 651 Topics
  • 28925 Solutions
Registered:

on ‎06-07-2016 21:36

on ‎06-07-2016 21:36

Tagging me doesn't work as I have turned them off, but I'm online anyway as you know so will see the posts.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 23 of 26
1,421 Views
0 Kudos

Go to solution
Cleoriff
Level 94: Supreme
In response to MI5
  • 128348 Posts
  • 835 Topics
  • 7591 Solutions
Registered:

on ‎06-07-2016 21:41

on ‎06-07-2016 21:41

@MI5 wrote:
Tagging me doesn't work as I have turned them off, but I'm online anyway as you know so will see the posts.

Thats ok...I know the routine....

Veritas Numquam Perit

Girl in a jacket
Message 24 of 26
1,417 Views
0 Kudos

Go to solution
MI5
Level 94: Supreme
In response to Cleoriff
  • 152083 Posts
  • 651 Topics
  • 28925 Solutions
Registered:

on ‎06-07-2016 21:46

on ‎06-07-2016 21:46

Yes, I can see slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 25 of 26
1,413 Views
0 Kudos

Go to solution
Toby
Former Staff
In response to Anonymous
  • 11577 Posts
  • 520 Topics
  • 213 Solutions
Registered:

on ‎13-07-2016 15:25

on ‎13-07-2016 15:25

Hi @Anonymous,

How have you been getting on? Any issues since last week?

Fancy writing a great device review or O2 forum guide? Send me a message!

Get involved:
• New to the community? This is how you get help.
• Want to know who we are? Come and say hi to us.
• Want to have a chat? Drop me a direct message.

Message 26 of 26
1,344 Views
0 Kudos
Top Kudoed Authors
View All
Top