
on 06-07-2016 17:23
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on 06-07-2016 17:23
This morning I returned an ipad air, after requesting an upgrade from my galaxy note 10 days ago. I am not thick but took a friends word, I could make/receive calls on it. Last night I found out I couldn't, hence the return this morning. Prior to that I had transferred my mobile number and my mobile was disconnected. I have been tring all day to reach 'live chat' to request the number be returned to my mobile. I am a stroke victim, cannot talk and housebound and my mobile is registered with 999 in an emergency. At the moment I am not covered if I'm on my own. Has anyone any suggestions?
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on 06-07-2016 17:30
Hi @Anonymous Welcome to the forum Have a look at this link
http://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number
If you have any problems you need to contact customer services http://www.o2.co.uk/contactus
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on 06-07-2016 17:29
Anyway, where did you transfer your number to?
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on 06-07-2016 17:30
Hi @Anonymous Welcome to the forum Have a look at this link
http://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number
If you have any problems you need to contact customer services http://www.o2.co.uk/contactus
Veritas Numquam Perit
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on 06-07-2016 17:33
Moved my number from my galaxy note mobile to ipad. I just want it transferred back, as have had this number for 16 years
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on 06-07-2016 17:35
Thankyou I will
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on 06-07-2016 17:40
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on 06-07-2016 17:40
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 06-07-2016 17:52
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on 06-07-2016 17:52
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 06-07-2016 18:07
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on 06-07-2016 18:07

on 06-07-2016 18:13
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on 06-07-2016 18:13
Thankyou to all who have helped me. Got through to customer services with the link you provided, after trying all day to get 'live chat'.
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on 06-07-2016 18:25
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on 06-07-2016 18:25
Good to hear @Anonymous. I hope your problem is soon sorted and you get your number back...:smileywink:
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