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Sony Xperia X Messages won't send

Anonymous
Not applicable

When trying to text my husband it keeps coming up with a message saying **STATUS** Permanently Failed. Message sent to (number) at (date and time)
However i can text other contacts in my phone. Anyone else had this problem? How do i fix it? I have restarted the phone but nothing.

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Marjo
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Hey @Anonymous and all, update on this: there was an issue earlier but looks to have been resolved last night - please do let us know if you still experience this issue? Thanks!

View solution in original post

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Anonymous
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You are not alone. My Samsung has just started doing the same and there is another post with the same issue. O2 problem? 

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Anonymous
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It must be, my partner is on o2 aswell, i chatted to the sony help but they said it was the network to, doesn't help when i can't get on to the online chat to talk to someone. Though it's weird my texts won't send to him but he can text me

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MI5
Level 94: Supreme
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Registered:
You can check for network issues here http://status.o2.co.uk/
Live chat won't be able to tell you anymore than you can read yourself on there.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Marjo
Former Staff
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Hey @Anonymous do you still experience this issue or did it get resolved in the end? Cheers

Message 5 of 7
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Marjo
  • 7881 Posts
  • 468 Topics
  • 55 Solutions
Registered:

Hey @Anonymous and all, update on this: there was an issue earlier but looks to have been resolved last night - please do let us know if you still experience this issue? Thanks!

Message 6 of 7
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Anonymous
Not applicable
Still not solved
Message 7 of 7
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