Sony Xperia T Screen problems

[Anonymous]

Well recently i was going to play a new album i got on google music and as soon as i tapped it, my phone screen switched toff and it wont come back on, ive tried connecting it to my computer and charging it, the light will come on and it turn green and still wont work, i would of tried taking out the battery as thats my best choice, but i dont think you can remove the battery from it like most phones, any suggestions?

[MI5 · Accepted solution]

So if your device is refusing to reboot the old fashioned way, try this option, the soft reset:

Press and hold the ‘Volume Up' key and the ‘Power' key, and count to five
Wait for your device to vibrate
As soon as you feel the vibration, release the keys
Your device should reboot as normal

[Anonymous]

i've got the same problem it's happend twice and not very happy as it's my first time being with android sony and they keep telling me to swap it for for new one but it happend again when am i going to get a phone that wont break down.

[Anonymous]

Great, thanks! Sorted me out.

[Anonymous]

i thought i had lost my right hand not having my phone! ur advise just got me back to the land of the living .... thank you

[Anonymous]

Thanks alot. I don't know what happened to my phone but the screen wouldn't turn on when I was pressing any of the buttons on the device. But took your device and it's sorted now. Cheers!

[Anonymous]

sony xperia T screen won`t come on and have tried using the methods you have suggested

[MI5]

Have you checked that the battery charged?