Solved: Samsung Smart Switch

SJF · ‎14-10-2020

Hi all,

I have received Samsung A21S phone on upgrade and am using the same number as I had on my J5. I have been advised I would be ok to remove my exisiting SIM from the J5 and insert into my new handset.

However, I am wanting to use the Smart Switch to transfer my data over - will this not be possible if I have already removed the SIM from my existing phone?

Thank you.

MI5 · ‎14-10-2020

@SJF

You can do it with or without a sim in phone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎14-10-2020

@SJF

You can do it with or without a sim in phone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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