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Level 1: Joiner
Posts: 5
Registered: ‎06-06-2020
Accepted Solution

Samsung Smart Switch

Hi all,


I have received Samsung A21S phone on upgrade and am using the same number as I had on my J5. I have been advised I would be ok to remove my exisiting SIM from the J5 and insert into my new handset.


However, I am wanting to use the Smart Switch to transfer my data over - will this not be possible if I have already removed the SIM from my existing phone?


Thank you.

Posts: 117,517
Topics: 575
Solutions: 16,490
Registered: ‎04-04-2012

Re: Samsung Smart Switch


You can do it with or without a sim in phone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)