cancel
Showing results for 
Search instead for 
Did you mean: 

Samsung Note 4 cannot forget o2 wifi

Anonymous
Not applicable

I am trying to forget the o2 wifi from the list of my available ntworks but the option is not there anymore. All the other networks are still fine I can opt for "forget" if I don't want my phone to connect automatically.

 

Anyone has a clue..?

 

See screenshot:

 

Message 1 of 8
5,580 Views
7 REPLIES 7

Anonymous
Not applicable

I can't see the image you have uploaded I am afraid but I have just forgot o2 wifi on my A3 successfully. Are you in range of the o2 wifi network or connected to it - I seem to recall that you can not forget a network if you are in range (but this may be an old version of android). Also do you have the o2 wifi app installed - maybe try removing this the forgetting the network.

Message 2 of 8
5,554 Views

Anonymous
Not applicable

See image hee

 

I can do it with A3 and other phones, is just the Note 4 that cannot. It is only for the o2 wifi, any other network is "forget" ok.

 

Message 3 of 8
5,491 Views

Anonymous
Not applicable

Hi @Anonymous

Have a look a this thread:

http://community.o2.co.uk/t5/Android-Devices-Samsung-HTC-Sony/Galaxy-S6-cannot-forget-O2-free-wireless-networks/td-p/879572/highlight/true

You might find it useful as this member was reporting having the same issue as you.

Message 4 of 8
5,395 Views

Anonymous
Not applicable

Thanks, I had a look but unfortuntely no solution.

Message 5 of 8
5,387 Views

perksie
Level 69: Guiding Light
  • 27019 Posts
  • 247 Topics
  • 1614 Solutions
Registered:

The only solution I know of is to turn off your wi-fi.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
Message 6 of 8
5,358 Views

MI5
Level 94: Supreme
  • 151678 Posts
  • 649 Topics
  • 28840 Solutions
Registered:
It's embedded into the firmware so you can't delete or forget it.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 7 of 8
5,311 Views

jonsie
Level 94: Supreme
  • 95564 Posts
  • 612 Topics
  • 7137 Solutions
Registered:

I'm quite surprised o2 have done this. Sometimes you just don't want to connect to it. Now more is added to the o2 bloatware. 

Message 8 of 8
5,296 Views